2017 People Management Conference Sessions
While the skills and knowledge gained from these sessions can be universally applied by all managers and people leaders, we wanted to recognize the unique connection each session has with our conference tagline — Grow, Empower and Lead — so participants can tailor their selections to their individual needs. Use the legend below to identify which sessions correspond with which aspect of the tagline and which sessions are available to UC-CORO Systemwide Leadership Collaborative participants and graduates only.
Session Schedules Table of Contents
- Your career and relationships
- Gain information and insights that enhance your professional expertise
- Yourself and your team
- Discover new models that shift your perspective
- Others to succeed
- Learn tools and resources that increase your management and leadership effectiveness
- Available to UC-CORO Systemwide Leadership Collaborative participants and graduates only
August 2 Sessions Guide
| Session | Speaker |
|---|---|
| Grow track session, CORO participants and graduates only Sharpen Your Critical Thinking Tools | Courtney Young-Law and Laney Whitcanack |
| Grow track session Making Connections that Count | Vanessa George |
| Empower track session Motivation — Tapping the Source | Carina Celesia Moore |
| Empower track session Feeling Empowered When You're Scared, Angry, or Hurt | Michael Poore |
| Lead track session What’s Trending in Learning & Talent | Morné Swart |
| Empower track session Why Emotional Intelligence Matters | Helen Ojeda, Karen Fay and Reid Swanson |
| Lead track session Shape Your Team Culture — Immediately Impact Results | Vincent Martinez |
| Grow track session Preparing for a Disrupted World: 2017 Global Talent Trends | Will Ferguson |
| Session | Speaker |
|---|---|
| Empower track session, CORO Participants and Graduates Only Using Inquiry in Peer Coaching | Courtney Young-Law and Laney Whitcanack |
| Lead track session Supervisory Compliance: Achievement Unlocked! | Jennifer Damico Murphy, Stephanie Leider and Shondella Reed |
| Grow track session Increasing Your Personal Change Capability | Susie Patterson and Lisa Terry |
| Lead track session Time for Leadership: Breakthrough Practices for Today | Pierre Khawand |
| Lead track session Exercising Influence: An Introduction | B. Kim Barnes |
| Grow track session Enhancing Your Superpowers!: Mindfulness for Managers | Meg Corman |
| Lead track session Real Stories of Employment Practices Claims and How to Avoid Them | Cheryl Lloyd and Kevin Confetti |
| Empower track session Beyond Engagement: Unlocking Your Team's Best Energy | Andrea Gaines |
| Session | Speaker |
|---|---|
| Empower track sessions, CORO Participants and Graduates Only Position Yourself to Negotiate | Courtney Young-Law and Laney Whitcanack |
| Empower track session Team Dysfunction: Steps to Mitigate Its Influence | Reg Randles |
| Empower track session Redefining Accountability to Engage and Empower | Vincent Martinez |
| Empower track session Key Drivers of Employee Engagement & How to Use Them | Marie-Ann Hairston and Yvette Gullatt |
| Lead track session Leading the Workforce Today & Tomorrow | Erin DiCamillo and Ingrid Laman |
| Lead track session The Innovative Leader: Design Thinking in Action | Pierre Khawand |
| Empower track session Management's Unique Position Within the HCM Landscape | Morné Swart |
| Lead track session Puzzles, Mysteries and Muddles: An Introduction | B. Kim Barnes |
| Session | Speaker |
|---|---|
| Grow track session What's Your Line?: Creating Your Professional Narrative (CORO participants and graduates, and MDP graduates only) | Courtney Young-Law and Laney Whitcanack |
| Empower track session Managing for the Future – Engaging the "Ready for Retirement" Employee | Gary Schlimgen and Lubbe Levin |
| Grow track session Getting Started with Talent Analytics | Jayme Mogen, Jennifer McInroe, Min Park and Tauseef Rahman |
| Grow track session "Just Deal With It": An Introduction to Emotional Intelligence | Frank Widman |
| Empower track session The Naked Truth About Customer Service | Lee Tomlinson |
| Lead track session Building a Performance-Based Culture with Lean Six Sigma | Kevin Phillips & Julio Harriague |
| Empower track session Manager on the Move: How to Create a Pocket of Excellence | Laura Putnam |
August 3 Sessions Guide
| Session | Speaker |
|---|---|
| Lead track session Authentic Leadership Through Storytelling | Jennifer Caleshu |
| Grow track session Managing Innovation: An Introduction | B. Kim Barnes |
| Lead track session Management Strategies to Mitigate Unconscious Bias | Jonathan Feingold & Evelyn Carter |
| Lead track session What You Need to Know to Manage Staff Compensation in the Pay for Performance Era | Karen Berardi |
| Empower track session Prepare Yourself and Your Organization for the Future: Organizational Readiness and Your Individual Growth Plan | Kevin Phillips |
| Lead track session The Only Thing Constant is Change: Navigating Change and Transition | Helen Ojeda |
| Grow track session Sharing Successes: MDP Best Practices Breakout (MDP graduates only) | Nancy Chen Lane, Carina Celesia Moore, Rejeana Mathis and Frank Widman |
| Session | Speaker |
|---|---|
| Empower track session Mission Possible: Employee Engagement | Kate Bradley |
| Lead track session Keys to Attracting the Right Talent | Michael Yates and Steven Wiseman |
| Grow track session Increase Your Personal Effectiveness: Self-Coaching for Managers | Anna Rodrigues |
| Grow track session Mindfulness @ Work – Thrive in the Midst of Overload | Pierre Khawand |
| Grow track session What the CFO Wants You to Know — Critical Finance and Operational Considerations for Managing at UC | Delanda Buchanan |
| Lead track session Managing in a Unionized Environment | Peter Chester and Kurt Steinhoff |
| Grow track session Becoming a Powerful Communicator | Reba Rose |
| Grow track session A Brain-Based Approach to Breaking Unconscious Bias | Desirae Palma |
| Session | Speaker |
|---|---|
| Lead track session Leadership Ready: Organizational Readiness and Succession Planning (CORO participants and graduates, and MDP graduates only) | Kevin Phillips |
| Lead track session To Lead is to Serve | Reg Randles |
| Llead track session Helping Your Staff Build Financial Wellness | Hyun Swanson & Matt Newton |
| Empower track session Nourish to Flourish | Staci Richards & Caroline Adams |
| Empower track session Has Performance Management Left You Disengaged? | Nancy Chen Lane |
| Empower track session Coaching for Success with the GROW Model | Helen Ojeda & Becky Clockel |
| Grow track session Maximizing your Social Media Presence | Harshit Mehta |
| Grow track session Toastmasters — Where Leaders Are Made | Donna Robinson and Julie Broady |
Session Descriptions
- Your career and relationships
- Gain information and insights that enhance your professional expertise
- Yourself and your team
- Discover new models that shift your perspective
- Others to succeed
- Learn tools and resources that increase your management and leadership effectiveness
- Available to UC-CORO Systemwide Leadership Collaborative participants and graduates only
August 2, 9:45-10:45am Session Descriptions
Grow track session, CORO Participants and Graduates Only Sharpen Your Critical Thinking Tools
Presented by Courtney Young-Law and Laney Whitcanack
Leaders need critical thinking skills to frame and evaluate problems so they can create innovative solutions. This session will engage participants in a problem solving experience that sharpens their critical thinking and their ability to apply CORO tools.
Return to August 2, 9:45 Sessions
Grow track session Making Connections that Count
Presented by Vanessa George
The session will enable participants to understand the critical strategies and techniques needed to build an effective network, make connections that count, and advance their careers. We will explore the typical internal hurdles that prevent them from expanding their network and will also engage in self-assessments designed to illuminate the gaps in their networking efforts. Participants will receive tips, strategies and techniques to help overcome the hurdles, close the gaps and enable them to proactively connect with others in a meaningful way that supports their career goals and aspirations.
Return to August 2, 9:45 Sessions
Empower track session Motivation — Tapping the Source
Presented by Carina Celesia Moore
Does work ever seem challenging or overwhelming, yet you still need to stay motivated as well as be a catalyst for motivating other people? Discover how you can create and sustain positive motivation by tapping into your wisdom and experience. Discuss what you can do within your budget, organizational culture and climate. In this interactive session, we will explore Daniel Pink’s provocative work on motivation, and real-life solutions to engage yourself and your fellow team members in ways that fit your work environment. You will jumpstart an action plan for tapping the source of motivation – from within yourself.
Return to August 2, 9:45 Sessions
Empower track session Feeling Empowered When You're Scared, Angry, or Hurt
Presented by Michael Poore
In this session, participants will identify the best crucial conversation to assure long-lasting results, stay in dialogue when angry, scared or hurt, and build an environment of Mutual Purpose and Mutual Respect. This Crucial Conversations crash course is one of the most powerful tools for empowering people at all levels of an organization.
Return to August 2, 9:45 Sessions
Lead track session What’s Trending in Learning & Talent
Presented by Morné Swart
Organizations around the world have an unquenchable thirst to understand how to implement and manage learning programs that support their business’ needs. Join me as we unearth, adapt and share best practices from the worlds most progressive companies, and discover “What’s trending in 2017!”
Return to August 2, 9:45 Sessions
Empower track session Why Emotional Intelligence Matters
Presented by Helen Ojeda, Karen Fay and Reid Swanson
Today, emotional intelligence (EQ) needs little introduction. This “other kind of smart” is the #1 predictor of success both personally and professionally. But knowing what it is and knowing how to use it to improve your life are two very different things.
Join us for a discussion of why emotional intelligence matters and how you can employ it personally and professionally. This interactive session will include an overview of proven Emotional Intelligence success strategies and an opportunity to learn how this work has been successfully implemented in the UC environment.
Return to August 2, 9:45 Sessions
Lead track session Shape Your Team Culture — Immediately Impact Results
Presented by Vincent Martinez
Culture produces results, but for many leaders these results are not the results they had aimed to achieve. This session will help leaders understand the impact their team and institutional culture is having on achievement and equip them with a simple yet powerful model for understanding how to impact culture change. Participants will:
- Learn and apply a simple yet powerful model to accelerate culture change
- Assess the widely held existing beliefs and past experiences that provide the basis for the current culture
- Gain understanding on how to implement key culture management tools essential to accelerating change
Return to August 2, 9:45 Sessions
Grow track session Preparing for a Disrupted World: 2017 Global Talent Trends
Presented by Will Ferguson
How can we prepare our organizations, managers and employees for the digital, societal and economic changes hitting work environments today and in the immediate future? Mercer conducted 2017 research with over 400 business executives, 1700 HR professionals, and over 5000 employees across all industries and nearly 40 countries. Join this session to learn more about the biggest disruptions on the horizon, what employees want more/less of in the workplace, and what skills will be most in demand in the future.
Return to August 2, 9:45 Sessions
August 2, 11:00am-12:00pm Session Descriptions
Empower track session, CORO Participants and Graduates Only Using Inquiry in Peer Coaching
Presented by Courtney Young-Law and Laney Whitcanack
Participants will have an opportunity to refresh their CORO tools of 4WH and Inquiry as they practice coaching peers or being coached by peers. Peer coaching is not trying to get someone to your answer or solution; instead, peer coaches use inquiry to help people reach their own answer and course of action.
Return to August 2, 11:00 Sessions
Llead track session Supervisory Compliance: Achievement Unlocked!
Presented by Jennifer Damico Murphy, Stephanie Leider and Shondella Reed
First time supervisors are often thrown into the complicated role of managing people with minimal preparation or training. What training they do receive tends to focus on how to manage performance and how to deal with conflict. But supervisors have a host of regulatory and policy related responsibilities that they only find out about when something goes wrong or an employee complains. The goal of this presentation is to provide supervisors with a compliance toolbox of the regulations and policies they will need to manage on a day to day basis along with resources to address them. After the session, participants will be able to:
- Identify common supervisory compliance issues as they occur in the workplace
- Take the right steps in addressing the identified issue
- Know when to ask for guidance
Return to August 2, 11:00 Sessions
Grow track session Increasing Your Personal Change Capability
Presented by Susie Patterson and Lisa Terry
The goal for this session is to increase the personal leadership effectiveness of each participant as it relates to the people side of change. We will review why change management is an essential component of delivering sustainable results. Participants will also be provided a series of practical frameworks and tools that can be put to work immediately following the session. Participants in this session will:
- Gain an appreciation for research findings that demonstrate the role of change management in delivering enhanced organizational outcomes
- Gain a practical framework to position change management in relationship to sponsorship and project management
- Learn the Prosci ADKAR model, a powerful framework to facilitate individual change
Return to August 2, 11:00 Sessions
Llead track session Time for Leadership: Breakthrough Practices for Today
Presented by Pierre Khawand
Leadership skills, which include time management skills and coaching skills, are essential in today's workplace. Participants will gain:
- New insights into time, the perception of time, and the multi-dimensional aspects of working effectively to speed up progress and win the war against time
- Practical techniques that can lead to behavioral changes that turn into practices, enabling you to rewire your brain and augment your leadership potential
- Redefinition of playtime and insights into adopting innovative ways to get rejuvenated, leading to new levels of creativity and the path to happiness and fulfillment
Return to August 2, 11:00 Sessions
Lead track session Exercising Influence: An Introduction
Presented by B. Kim Barnes
To be successful in today's cross-functional, matrixed or other complex organizations, individuals need to be skillful and flexible in the way they influence others. In this session, participants will:
- Learn about strategic and tactical models to develop effective influence approaches
- Explore how to use influence up, down, across, and outside of their team or organization
- Identify an upcoming influence opportunity and use an "app" to apply what they learn to this real situation
Return to August 2, 11:00 Sessions
Grow track session Enhancing Your Superpowers!: Mindfulness for Managers
Presented by Meg Corman
Do you show up at work fully engaged and available, focused, at ease, listening more than talking, confident in being who you are, and open and flexible to whatever arises? In this session we will explore how mindfulness practices can make you more effective as a manager. By attending this session you will:
- Understand what mindfulness is and learn benefits of practicing it in the workplace
- Understand the bio-physical stress cycle and how mindfulness can help you cope more effectively in stressful situations
- Experience specific mindfulness practices to see how you can use those during your work day
Return to August 2, 11:00 Sessions
Lead track session Real Stories of Employment Practices Claims and How to Avoid Them
Presented by Cheryl Lloyd and Kevin Confetti
“Actions speak louder than words," and it is never more true than when it comes to employment practices claims. Come find out how to keep yourself out of the “penalty box”. This session will discuss how to avoid saying and doing things that lead to costly employment practices claims.
Return to August 2, 11:00 Sessions
Empower track session Beyond Engagement: Unlocking Your Team's Best Energy
Presented by Andrea Gaines
The Five Drivers outlined in Beyond Engagement produce the highest levels of organizational energy and unlock employees' willingness to offer their best. When denied these core needs, employees become depleted of their energy and find it increasingly difficult to offer their engagement and discretionary effort. The Beyond Engagement framework offers managers and employees a tool to engage in the conversations needed to uncover the driving needs and unleash individual and collective energy in your organization.
Return to August 2, 11:00 Sessions
August 2, 2:30-3:30pm Session Descriptions
Empower track session, CORO Participants and Graduates Only Position Yourself to Negotiate
Presented by Courtney Young-Law and Laney Whitcanack
Negotiations are mistakenly thought of as high-stakes, adversarial discussions between competing parties. But negotiations are carried out daily with people on our own teams and often with similar goals. This session will give an overview of the negotiation process and help participants learn specific skills that will help them create and consider mutual-gains negotiations.
Return to August 2, 2:30 Sessions
Empower track session Team Dysfunction: Steps to Mitigate Its Influence
Presented by Reg Randles
Viable 21st-Century organizations understand that the learning organization will be the sustainable model going forward. Interdependence, collaboration and teams are the contributing factors of future success. Many businesses are embracing employee empowerment, modeled by greater key tasks being delegated to teams. Occasionally, teams experience dysfunction. Participants will:
- Gain insights to contributing factors of team dysfunction
- Understand the importance of trust as foundation of team cohesion
- Depart with skills and techniques that mitigate its influence and contribute to team cohesion
Return to August 2, 2:30 Sessions
Empower track session Redefining Accountability to Engage and Empower
Presented by Vincent Martinez
When it comes to accelerating the success of yourself, your team, or your organization, it all comes down to building a foundation of accountability. Our research shows that 80% of today's workforce believes that accountability is punishing and consequential—that it only occurs when things go wrong. A workplace functioning under the premise of this view of accountability is typically one that is lackluster, underperforming, and full of blame. This session flips this perception in a way that instills positive accountability across all levels of your workforce by redefining accountability in a manner that is embraced. Participants will:
- Learn a positive approach to creating greater accountability
- Apply the tools and practices that accelerate greater accountability both individually and institutionally
- Quickly identify the reasons for missed performance and the solutions for improved results
Return to August 2, 2:30 Sessions
Empower track session Key Drivers of Employee Engagement & How to Use Them
Presented by Marie-Ann Hairston and Yvette Gullatt
What is Employee Engagement, and what is it not? This session will break down employee engagement and discuss simple ways to support engagement every day. Using the results of the 2015 Engagement Survey, participants will learn about location-specific Key Drivers of Engagement and how to use these to better support engagement in their individual departments.
Return to August 2, 2:30 Sessions
Lead track session Leading the Workforce Today & Tomorrow
Presented by Erin DiCamillo and Ingrid Laman
With organizations being more complex and interconnected than ever before and multiple generations in the workplace, managers need the tools and resources to lead effectively.
Participants will learn about University of California's partnership with CEB and how to optimize CEB's management resources for career development, talent management, and project support. Through interactive use case examples, participants will walk away with the know-how to navigate CEB's resources to solve topical management challenges such as change management. They will also learn how to share these resources with peers, colleagues and teams to not only upgrade their own skills but also the skills of those around them.
Return to August 2, 2:30 Sessions
Lead track session The Innovative Leader: Design Thinking in Action
Presented by Pierre Khawand
Design Thinking is an innovative method for collaboration and problem solving. Participants will:
- Understand the key aspects of design thinking, including working with stakeholders to co-create innovative solutions together
- Gain insights into the challenges related to workplace interruptions and solutions to address them
- Learn valuable tips and techniques for collaborating and problem solving in the workplace and beyond
Return to August 2, 2:30 Sessions
Empower track session Management's Unique Position Within the HCM Landscape
Presented by Morné Swart
It's undeniable that our world has become infinitely more connected. New business models are winning. Companies that are winning are harvesting those connections. It's in here where opportunities for leadership lie.
In this session you will learn:
- How do great organizations Develop their people
- How do great organizations drive great leadership
- How do winning organization drive achievement
Return to August 2, 2:30 Sessions
Lead track session Puzzles, Mysteries and Muddles: An Introduction
Presented by B. Kim Barnes
Many of us have learned how to solve problems using analysis that produces a "correct" or "best" solution. However, not all problems are alive, and different types of problems require different approaches to finding solutions. Armed with an understanding of those differences, participants will be able to gain a more nuanced view of a problem situation and see how to target their approach. Participants will learn how to:
- Apply problem-solving to the type of program to define four phases of problem-solving
- Use key criteria to differentiate among six problem types and match their problems to the type of problems they face
- Define which types of problems they are dealing with and identify a key approach for a specific situation
Return to August 2, 2:30 Sessions
August 2, 3:45-4:45pm Session Descriptions
Grow track session, CORO Participants and Graduates Only What's Your Line?: Creating Your Professional Narrative
CORO participants and graduates, and MDP graduates only
Presented by Courtney Young-Law and Laney Whitcanack
All professionals need a professional narrative, regardless of their industry or years of experience. Participants will leave this session with a first draft of their professional narrative. When asked, "What do you do?”, they will be able to highlight compelling themes in their career and the impact they have made in their work. A polished professional narrative is useful in many settings, ranging from professional conferences to cocktail parties.
Return to August 2, 3:45 Sessions
Empower track session Managing for the Future – Engaging the "Ready for Retirement" Employee
Presented by Gary Schlimgen and Lubbe Levin
We hear a lot about engaging millennials in the workforce, but what about that “other generation”; the one that is nearing retirement and is still a vital member of your team? How do you support those team members’ retirement plans while maintaining productivity in your organization?
In this session, we’ll discuss:
- The role UC’s retirement plans play in the Talent Lifecycle
- The complexity of our retirement programs, the value placed on them by faculty and staff, and the tremendous impact they have on both recruitment and retention
- The tools and resources available to help managers plan for succession, maintain productivity, and help these employees transfer their knowledge
- The impacts of not actively managing the productivity and morale of employees who are ready to retire
Return to August 2, 3:45 Sessions
Grow track session Getting Started with Talent Analytics
Presented by Jayme Mogen, Jennifer McInroe, Min Park and Tauseef Rahman
According to Gartner, organizations that use talent analytics effectively have 12% better talent outcomes than other organizations. What insights can talent analytics provide to help us improve how we attract, hire, and retain employees at UC? This session will provide participants with an introduction to the fast-growing field of talent analytics and discuss recommendations for how talent analytics can be used to improve organizational outcomes. In this session, participants will:
- Gain an understanding of talent analytics
- Explore key talent questions that can be answered through analytics
- Learn about talent analytics work being conducted by systemwide HR
- Acquire resources to go to for more support
Return to August 2, 3:45 Sessions
Grow track session "Just Deal With It": An Introduction to Emotional Intelligence
Presented by Frank Widman
Designed to present the concepts of emotional intelligence as explained by Daniel Goleman, psychologist, researcher and author, this session will introduce the concept of emotional intelligence, explore how the brain works in relation to emotions, consider how negative emotions hijack rational thought, and look at the low road and high road pathways of the brain in relation to thought and emotion. We'll also learn that self-coaching could be an effective way to create new brain pathways. By attending this session, participants will gain:
- An increased understanding of how our emotional brain helps us to understand how to more effectively deal with our work environment
- Tools to deal effectively with people in the workplace
- A way to thrive and perhaps even flourish in the workplace
Return to August 2, 3:45 Sessions
Empower track session The Naked Truth About Customer Service
Presented by Lee Tomlinson
The impact of world-class customer service on your applicants, students, their families, staff, alumni and your University’s bottom line is immensely positive. This program offers participants a step-by-step guide on how to improve the customer service of their teams and ultimately, the University as a whole. The session will provide experiential evidence from the ongoing UCLA Enrollment Management Service Improvement Initiative.
Return to August 2, 3:45 Sessions
Lead track session Building a Performance-Based Culture with Lean Six Sigma
Presented by Kevin Phillips & Julio Harriague
Earn your Lean Six Sigma White Belt Certificate! Most often it is process issues, not people performance, that hinders achieving our goals and objectives. Every leader should have an understanding of basic process improvement tools and methodologies so both people and process performance issues can be addressed. Gain an understanding of overall process improvement principles, tools and methodologies that you can apply in your workplace. Learn how you and your staff can identify and remove process barriers and help design more efficient processes.
Return to August 2, 3:45 Sessions
Empower track session Manager on the Move: How to Create a Pocket of Excellence
Presented by Laura Putnam
"Manager on the Move" is a highly interactive session that educates managers on the critical role they play in promoting health and well-being for their team members. Evidence suggests that they alone account for up to 70% of the variance of their team members' engagement with both their work as well as their well-being. Following this session, participants will be able to:
- Understand why well-being is essential to enhanced engagement, productivity and organization excellence
- Clarify why the manager is the primary contributor toward employee engagement in well-being
- Name and practice three strategies that can be employed to build a pocket of excellence.
All participants in this session will receive a free copy of Laura Putnam’s book, Workplace Wellness that Works, donated by Healthstat (max 50 participants).
Return to August 2, 3:45 Sessions
August 3, 9:00-10:00am Session Descriptions
Lead track session Authentic Leadership Through Storytelling
Presented by Jennifer Caleshu
Today's organizations demand leaders who inspire others through Authentic Leadership. Leaders who use storytelling to communicate their message are far more effective in their organizations. Both successful leadership and effective speaking demand authentic communication. Leaders need not only to communicate well, but also to communicate persuasively by inspiring others, to create cooperation among those who work with them, to advocate ideas and proposals within their organizations, and to deliver the organizational message to those outside of the organization. Participants will learn:
- What makes an Authentic Leader
- How to identify their leadership story
- How to tell their leadership story in the most authentic way
Return to August 3, 9:00 Sessions
Grow track session Managing Innovation: An Introduction
Presented by B. Kim Barnes
One of the pressing challenges organizations face is keeping up with innovation. Organizations must create value by developing, selecting, and exploiting the best new ideas for improvement or radical change in product, processes, positioning, platform, or paradigm. Participants will:
- Define key concepts related to innovation in a consistent way
- Gain a practical understanding of the “innovation journey” and be able to differentiate the management and leadership attitudes, and behavior required for each of the five phases
- Identify their own strengths and learning needs as an innovation manager or facilitator through referring to “avatars” of each type and apply the innovation journey model to a specific innovation or upcoming opportunity
Return to August 3, 9:00 Sessions
Lead track session Management Strategies to Mitigate Unconscious Bias
Presented by Jonathan Feingold & Evelyn Carter
Implicit biases are attitudes and stereotypes that we possess but exist beyond our conscious awareness. This session will help people managers understand the nature of bias, recognize their own biases, and learn evidence-based strategies for minimizing the impact of implicit bias in the workplace. Participants will gain:
- Self-awareness of their own biases
- Knowledge of the real-world consequences of implicit bias
- Tools and strategies to mitigate implicit bias in the workplace
Return to August 3, 9:00 Sessions
Lead track session What You Need to Know to Manage Staff Compensation in the Pay for Performance Era
Presented by Karen Berardi
Managers are regularly challenged to make compensation decisions to key questions like: How much can I pay? What is the market for this job? What has an individual contributed to the organization? Are my top performers being paid competitively? Compensation programs that align employees’ compensation to their performance and goals have proven to be very effective in driving actual performance. UC, like many organizations, is actively embracing a pay-for-performance culture focused on motivating, rewarding, and retaining top performers. In this session you’ll learn the top 5 tips for managing compensation to achieve individual and organizational objectives. Tools, data and processes will be shared to support you in making key compensation decisions.
Return to August 3, 9:00 Sessions
Empower track session Prepare Yourself and Your Organization for the Future: Organizational Readiness and Your Individual Growth Plan
Presented by Kevin Phillips
Statistics continue to show that upwards of 35% of our current workforce over 50, including many senior leaders, will retire in the next 5-10 years. To retain institutional knowledge and to continue our legacy of leading excellence in public higher education and healthcare, we need to engage in preparing the next generation of leaders and invest in developing our staff for future roles. This session will introduce the methodology and tools to conduct organizational readiness activities and provide an opportunity for participants to complete an Individual Growth Plan.
Return to August 3, 9:00 Sessions
Lead track session The Only Thing Constant is Change: Navigating Change and Transition
Presented by Helen Ojeda
In this interactive session, participants will learn strategies and apply tools for effectively dealing with change and transition. Participants will:
- Apply a six stage change model to a current change event helping them to minimize risks and maximize chances for success
- Effectively communicate their change message for greater commitment and sense of urgency
- Identify where people are located in the three-phase transition process
- Understand how to use proven tools and action plans to create and sustain effective change within their team and organization
- Identify opportunities for short-term wins within their change efforts
Return to August 3, 9:00 Sessions
Grow track session Sharing Successes: MDP Best Practices
MDP graduates only
Presented by Nancy Chen Lane, Carina Celesia Moore, Rejeana Mathis and Frank Widman
Managers learn best from other managers. In this session, managers will have an energizing environment to share their best practices in using the four main skills taught in the Management Development Program. They will share their stories of success, barriers they have experienced, and how they overcame those barriers. They will learn from each other in dialogue and sharing, and revisit MDP's topics in a way that encourages them to rejuvenate their own practice of those skills.
Return to August 3, 9:00 Sessions
August 3, 10:15-11:15am Session Descriptions
Empower track session Mission Possible: Employee Engagement
Presented by Kate Bradley
In this game, participants will be able to define employee engagement and use a framework to increase it. They will consider specific actions and coaching they can use with different members of their team to increase engagement. And they will consider what they can do to increase their own engagement.
Return to August 3, 10:15 Sessions
Lead track session Keys to Attracting the Right Talent
Presented by Michael Yates & Steven Wiseman
Hiring people is one of the most critical activities for a manager, if not the most important. The right people are those who help take your unit/department and organization to the next level. These are the people you want on your team. Unfortunately, many managers, due to the time and effort it can take to hire and/or a lack of strategy, find themselves settling for less. This breakout session will focus on providing managers with tips and strategies to hire the right talent for their teams.
Return to August 3, 10:15 Sessions
Grow track session Increase Your Personal Effectiveness: Self-Coaching for Managers
Presented by Anna Rodrigues
Self-coaching is a technique used to monitor personal effectiveness and bring about higher self-awareness. It is used best in monitoring negative thoughts, which can greatly effect one’s emotions, actions and ultimately the bottom line. Participants will learn how to effectively self-coach, create an individual growth plan and gain tips to effectively set and monitor goals.
Return to August 3, 10:15 Sessions
Grow track session Mindfulness @ Work – Thrive in the Midst of Overload
Presented by Pierre Khawand
Mindfulness has been proven to bring a broad range of benefits to people, and most recently our research has shown that mindfulness practices are even more critical in the workplace to help manage stress, increase self-awareness and awareness of others, and instill a culture of accomplishment and fulfillment. Participants will gain:
- A better understanding of mindfulness and how mindfulness at work can help you be calmer, feel less stressed, happier and more fulfilled than ever before
- An in-depth knowledge of The Perfect 15-Minute Day Method and how to use the accompanying journal to easily practice the method and turn it into a habit
- The ability to focus and get amazing results, and when needed, multi-task and manage competing demands with ease
- Awareness of how you spend your time, how long things take, and what time wasters are getting in your way
Return to August 3, 10:15 Sessions
Grow track session What the CFO Wants You to Know — Critical Finance and Operational Considerations for Managing at UC
Presented by Delanda Buchanan
To be successful, UC managers have to navigate myriad administrative and operational policies, processes and procedures. Whether you have risen through the ranks at UC or have been hired from the “outside”, this workshop will give you a top-ten list of what you need to know for budget and financial reporting, and financial operations and compliance requirements.
Return to August 3, 10:15 Sessions
Lead track session Managing in a Unionized Environment
Presented by Peter Chester and Kurt Steinhoff
Maximizing employee performance and ensuring that employees feel empowered to do their best is difficult enough but a manager confronts special challenges when those employees are represented by a union that has its own ideas about effective people management. This session is designed to help participants understand the constraints imposed by a unionized workforce so they can help their unionized employees reach their potential while still complying with contractual and statutory limitations.
Return to August 3, 10:15 Sessions
Grow track session Becoming a Powerful Communicator
Presented by Reba Rose
The Berkeley Executive Leadership & Coaching Institute specializes in Leadership Development and Communication Training. Our unique Active Communicating (R) methodology, created by Dr. Mark Rittenberg of the Haas School of Business, UC Berkeley, has transformed many students and corporations to build authenticity and confidence to communicate more powerfully. In this interactive session, participants will learn Active Communication fundamentals, receive feedback and prepare to deliver a powerful message with presence and conviction.
Return to August 3, 10:15 Sessions
Grow track session A Brain-Based Approach to Breaking Unconscious Bias
Presented by Desirae Palma
This session will provide participants with an understanding of the NeuroLeadership Institute’s evidence-based approach for labeling and mitigating unconscious bias. Participants will learn that unconscious biases can be labeled and mitigated through specific techniques and strategies. Participants will emerge from the session with a deeper understanding of why unconscious biases exist and how to solve for them within the larger context of organizational diversity initiatives.
Return to August 3, 10:15 Sessions
August 3, 1:30-2:30pm Session Descriptions
Leadership Ready: Organizational Readiness and Succession Planning
CORO participants and graduates, and MDP graduates only
Presented by Kevin Phillips
Statistics continue to show that upwards of 35% of our current workforce over 50, including many senior leaders, will retire in the next 5-10 years. To retain institutional knowledge and to continue our legacy of leading excellence in public higher education and healthcare, we need to engage in preparing the next generation of leaders, and invest in developing our staff for future roles. This session will introduce the methodology and tools to conduct organizational readiness activities. At this session, participants will:
- Gain an understanding of the importance and sense of urgency regarding organizational readiness planning
- Learn how to conduct Organizational Readiness activities and Succession Planning at the leadership levels of your organization, through an Organizational Readiness Model and following an actual UC case study
- Be introduced to, and practice, specific tools, including a 9 Box Activity, and a Retention and Criticality Matrix
Return to August 3, 1:30 Sessions
Lead track session To Lead is to Serve
Presented by Reg Randles
Leadership is the ability to move a group of people, cohesively, toward a common goal or objective for goal fruition. This leadership paradigm has a foundation of trust and a backward/forward continuum of shared-power. Participants will:
- Identify the difference of being a leader and a boss
- Examine factors of a flexible leadership style and the results achieved
- Learn techniques and behaviors of situational leadership
Return to August 3, 1:30 Sessions
Lead track session Helping Your Staff Build Financial Wellness
Presented by Hyun Swanson & Matt Newton
Supervisors and managers can play a critical role in improving staff financial wellness. The positive impact of financially healthier employees includes reduced stress and higher productivity, engagement and loyalty. Participants will learn:
- The importance of financial wellness and the role of managers in changing behaviors
- What UC offers to help address the wide range of financial wellness needs
- Easy next steps to promote and encourage financially smart behaviors
Return to August 3, 1:30 Sessions
Empower track session Nourish to Flourish
Presented by Staci Richards & Caroline Adams
Research shows that most managers and supervisors are reluctant to give their staff feedback; however, direct reports crave this information. Critical feedback is often given only when a problem gets to a boiling point, and positive feedback is perceived to be insufficient by staff. This session focuses on the benefits of continuous positive feedback and coaching, and why it is critical to not only improving performance, but also maximizing the engagement of the employee.
Return to August 3, 1:30 Sessions
Empower track session Has Performance Management Left You Disengaged?
Presented by Nancy Chen Lane
Studies show that cutting edge performance management requires monthly or quarterly check-ins to be successful. But how can UC managers do this with everything else on their plates? Has performance management left you disengaged?
This interactive session will discuss current trends in performance management and provide an overview of the practical solution UC Irvine is implementing to re-engage managers and ensure meaningful performance management for all employees.
Return to August 3, 1:30 Sessions
Empower track session Coaching for Success with the GROW Model
Presented by Helen Ojeda & Becky Clockel
In this interactive session, participants will:
- Understand the importance and value of performance coaching
- Distinguish between the roles of manager and coach
- Understand the process for coaching sessions
- Gather information and prepare
- Conduct the performance discussion
- Facilitate a plan of action
- Conduct follow-up sessions
- Apply the GROW performance coaching model
- Demonstrate the ability to conduct an effective coaching session
Return to August 3, 1:30 Sessions
Grow track session Maximizing your Social Media Presence
Presented by Harshit Mehta
LinkedIn is a valuable tool for attracting talent, but how do we ensure we are maximizing its benefit and leveraging access to 500+ million people with career opportunities? This session will explore our role as a brand ambassador for the UC System and how to improve visibility through our social media presence. Topics of discussion will include:
- The importance of your profile and status updates
- Sharing accomplishments like research, white papers, and awards
- Best practices for posting open positions, sharing openings in LinkedIn groups, and creating a featured job
- Reaching both active and passive candidates
- Telling your story as critical to recruitment
Return to August 3, 1:30 Sessions
Grow track session Toastmasters — Where Leaders Are Made
Presented by Donna Robinson and Julie Broady
Toastmasters is the best way for anyone to improve his or her communication and leadership skills. Members overcome their fear of public speaking and learn skills that aid them in becoming more successful. Toastmasters also creates better listeners and stronger team members and leaders who can comfortably give and receive constructive evaluations. Join this session and see for yourself what Toastmasters and you can do!